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Your backup folder is listed under Signal Settings > Chats > Chat backups > Backup folder.Temporarily unmount or disable your external SD card so the backup can be saved to your internal memory.

Some phone's require you to use a cable that was provided with your phone in order to transfer data.Ĭlick here to scroll up to the steps to restore messages.

A common method is to use a cable to plug your phone into your computer.

Move or save a copy of the backup on a device that is not your phone.

Signal displays where you can find the backup under the title Backup folder.

You can verify whether or not a backup has completed successfully by checking the time of the last backup.

Confirm that you have written down the passphrase.

You will need this passphrase in order to restore a backup.

Copy the 30-digit passphrase from left to right, top to bottom.

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For Android OS version 9 or earlier, go to step 3.įor Android OS version 10 or later, select Choose folder and choose where to save the backup file.

Tap on the profile icon to access Signal Settings > Chats > Chat backups > Turn on.

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On the new phone, install Signal select Transfer or restore account, select restore from backup, and enter your 30-digit passphrase to restore before submitting your phone number for registration.

New phone? Manually move the backup file from your old phone to your new phone.

Same phone? Manually move the backup to a computer before you reset this phone.

Manually move the Signal folder that contains the backup file.

On the old phone, enable a backup within Signal on the phone that has your Signal message history.

Disable your VPN or Wi-Fi Hotspot that interferes with Wi-Fi Direct connections.Īndroid Phone Settings > Apps or Apps & Notifications > Signal > App Permissions or Permissions > Enable all permissions.

On the old phone, uninstall Signal typically in Android Phone Settings > Signal > Uninstall or through steps specific to your phone.

On the old phone, tap Done to complete.

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On the new phone, tap Continue registration and register the device.

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Confirm the 7-digit code matches on both phones and select Continue on each phone.Physically move the new phone near the old phone and accept the alert on the new phone.On the old phone, go to Signal Settings > Account > Transfer account > Continue.On the new phone, install Signal > select Transfer or restore account > enable permissions > select Transfer from Android device > Continue.How do I transfer from an Android device? Don't have your old device? Select Restore from backup if you've previously made a backup.Select Transfer from Android device if you have your old phone available.Choose which way you want to move messages.On your new device, install and open Signal.can open Signal and view your message history.is physically close to your old phone that has your existing Signal message history.can receive a SMS or call to complete registration.Updated to the latest version of Signal Android v5.5 or later.

If you selected the Transfer or restore account option, go back or swipe close then open Signal again and select Continue.

On your new device, install and open Signal, select Continue and complete registration.

Signal does not have a copy of your messages. You can not do this if you do not have access to your message history. What if I do not have my old Android phone, restored my Android phone to factory settings, or lost my phone?

Click here if you have a new Android phone.

Click here if you do not have a new Android phone and reinstalled Signal on the same phone.

Use a backup to move your local Signal data to a new Android phone.

accidentally deleted a message or chat.

uninstalled Signal on your iPhone or iPad.

do not have your old device or lost your phone.

Message restoration or account transfers are not currently supported, if you:.

If you have your old device, select the platform to transfer messages:.

Signal messages, pictures, files, and other contents are stored locally on your device.